Issue: October 2019
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Next deadline: October 25


Customer Safety: Your safety is the number one priority. If you see a downed wire, please stay away and report it to us at 1-877-428-6004. If you are concerned about an immediate public or personal safety risk, please call 911.

Nova Scotia Power encourages customers to plan for their safety. Some tips include: **monitoring local weather forecasts **ensuring back-up generators are installed properly outdoors **charging electronic devices **if you lose power, turn off and unplug electrical equipment, such as televisions and computers to prevent damage when power is restored **visit for full list of safety and storm preparedness tips.

Outage Information – customers can report outages by calling Nova Scotia Power at 1-877-428-6004. Customers can get their latest estimated restoration by calling Nova Scotia Power at 1-877-428-6004 or checking

Restoration Priorities – In situations where there are multiple power outages, Nova Scotia Power restores power in phases to ensure critical services like hospitals can stay open before beginning work in other areas. Larger outages on transmission lines and in substations are restored ahead of smaller outages to restore electricity to the greatest number of customers.

About Nova Scotia Power – Nova Scotia Power Inc. is a wholly-owned subsidiary of Emera Inc. (TSX-EMA), a diversified energy and services company. Nova Scotia Power provides 95% of the generation, transmission and distribution of electrical power to 507,000+ customers in the province. The company is focused on new technologies to enhance customer service and reliability, reduce emissions and add renewable energy. Nova Scotia Power has 1,700+ employees and $4.5+ billion in assets. Learn more at

Media Contact: Tiffany Chase
Nova Scotia Power