Nova Scotia Power and contractor crews continue to make steady progress on restoration efforts. We have safely restored power to over 275,000 customers who lost service during the storm and approximately 4,000 customers remain without power. We’re confident that all customer will be restored today.
As teams access outage sites and field-validate what repairs are needed, individual estimated restoration times are being updated. Customers can get those updates by going to the outage map at outagemap.nspower.ca or by calling our outage line at 1-877-428-6004.
To help ensure power is restored as quickly as possible, customers should check for damage to their electrical equipment, such as their meter mast, which is the tube that connects the service line to a customer’s home to their electric meter. If their electrical equipment is damaged, customers need a certified electrician to make repairs before Nova Scotia Power can safely restore power. A list of electricians who are prepared to help is available at www.nspower.ca/electricians, and Customer Care Representatives can also help connect customers to electricians at 1-877-428-6004.
Your safety is the number one priority. If you see a downed wire, please stay away and report it to us at 1-877-428-6004. If you are concerned about an immediate public or personal safety risk, please call 911.
Customers who are still without power can warm up and recharge their devices at any of the Comfort Centres in the province.
Throughout the storm, and until all customers have power restored we will be available to answer any questions or concerns you may have. You can reach me at firstname.lastname@example.org or 902-237-0358.
Lisa MacDonald | Communications Coordinator | Nova Scotia Power
T: 902-428-6472 | C: 902-237-0358 | F: 902-492-8680
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